Warranty Claims & Service Support
We are thrilled to hear from you and eager to assist with your warranty claim!
Our process is simple and fast, and we will do our best to make it a smooth experience for you.
Here’s what you need to do:
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Fill out this online form with some basic information about your product and the issue you are facing.
CLICK HERE TO OPEN A NEW WARRANTY CLAIM OR SERVICE REQUEST - Review and Response: We will review your claim and reply within 24 hours (Monday to Friday) with the next steps.
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Track Your Status: You can track the status by replying to the email you will receive with the respective case number.
We appreciate your trust in our products and want you to be fully satisfied with them.
For more details, please check out our Warranty Policies and Conditions. Warranty Policies and Conditions
Our service department is ready to help you. If you have any questions or concerns, after the form is filled and submitted, please don’t hesitate to reach out to us at 786-536-9960 ext 305.
Service Hours: Mon. - Fri. 9 am - 5:00 pm EST
Warranty calls and claims submitted after regular business hours will be processed on the following business day.